When you place an wholesale order with HolyWeaves, it's our topmost priority to deliver quality products and to give you the most enjoyable and hassle-free buying experience.
We request you to please consider the following before placing an online wholesale order with us.
- Returns and exchanges are not applicable for wholesale purchases.
- Being re-sellers, we expect you to understand the fabric types, and the inherent textures and feel.
- Depending on the screen-type and lighting conditions, there can be a marginal to substantial difference in colors of the product. This is outside our control. If you are not comfortable with any variation in colour on account of these technical reasons, we recommend visiting our Varanasi office for a personal purchase.
- We often use color-family names instead of the specific color name in the product titles and descriptions. Some colors may overlap into multiple color-families. For eg, a sea-green or aqua-green may also look blue. Still you may find them titled as Green, as they can be considered to be a variant of Green. To avoid confusion, we recommend considering the color visible in the images as a better indicator of the actual colors.
Requests for cancellations can be accepted before the product is shipped. We shall send you a mail once your ordered merchandise is shipped. Once the product is shipped, we will not be able to entertain a cancellation request.
In the event of your cancellation request being accepted, we shall refund the money paid towards the cancelled order within fifteen working days of cancellation of order. Please note that all refunds would be through a NEFT transfer/Cheque deposit in your Bank Account and no Cash payments will be made in lieu of the same.